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COVID-19 Updates


As COVID-19 continues to spread around the globe, our hearts go out to all those impacted by the pandemic. We encourage you to check in with loved ones who may feel alone or those without access to essential supplies. Like all of you, we’re extremely grateful for our fearless frontline workers. 

After a challenging time, we're happy to annouce our offices are now open, but our fulfillment team will be working limited hours until further notice. As a result, you may experience slightly longer than usual shipping times, we thank you for your understanding, patience, and loyalty as we work toward implementing extra precautions to overcome these unpredictable times. The health and well-being of our staff, clients, and community are our top priorities. As we take extra steps to ensure safety and compliance with recommended guidelines, orders may experience delays.

Remember, we’re always here for you. If you have any questions regarding an upcoming order, shipment, or simply need information about an item, feel free to reach out to us via online chat or at

You can stay in touch with us on our social media channels. Find us on Instagram, Facebook and Twitter to say “Hi” and tag us to share style inspo.

We appreciate your understanding and our thoughts are with all those who are impacted by this global pandemic. We will continue to keep you informed of any relevant changes so you can resume shopping with us in confidence.

Stay safe. Together, we will get through this.

All Our Love,
Velvet Heart